Payment Reconciliation
Effortless payment reconciliation to ensure accuracy and recover missed earnings.
Shipping Reconciliation
Accurate shipping reconciliation to identify discrepancies and recover lost funds.
Inventory Recon (Own Warehouse & FBA)
Seamlessly reconcile inventory across your warehouse and FBA for precise stock management.
Tally PRIME
One-click integration with TallyPrime for seamless accounting and financial reporting.
SAP
Effortlessly connect with SAP through custom API integration, enabling smooth data exchange and automation tailored to your business requirements.
MS-Dynamics
One-click integration with MS Dynamics for seamless data synchronization and efficient business management.
Zoho Books
One-click integration with Zoho Books for seamless accounting and financial management.
AI Chatbot (Ask eVa)
AI-powered chatbot for instant support, queries, and automated assistance, enhancing your customer experience.
Integration with all major e-commerce marketplaces
Effortlessly integrate with all major e-commerce marketplaces for seamless operations.
Mobile App for Returns Management
Simplify returns management with our intuitive mobile app for quick and efficient processing.
Multi-User SaaS Platform
Collaborate seamlessly with team members on a secure, scalable SaaS platform for efficient business management.
Chrome Extension
Boost productivity with our Chrome extension for quick access to key features and seamless integration.
Search Insights
Gain valuable insights with share of search data to optimize your product visibility and marketing strategies.
Content Monitor
Track and optimize product listings with real-time content monitoring for enhanced visibility and performance.
Reviews & Ratings
Monitor and analyze reviews and ratings to enhance customer satisfaction and improve product performance.
Availability Tracking
Monitor product availability and assortment in real-time to ensure optimal inventory levels and market presence.
Pricing Monitor
Track pricing and promotions in real-time to stay competitive and maximize sales opportunities.
Blogs
Stay informed with expert articles, tips, and updates on e-commerce, automation, and business optimization.
FAQs
Find answers to common questions and get quick solutions to help you make the most of our platform.
Knowledge Base
Access detailed guides, tutorials, and troubleshooting resources to maximize the value of our platform.
Developers / API
Explore API documentation, integration guides, and developer resources to seamlessly connect and customize our platform.
Support
Get expert assistance and resolve issues quickly with our dedicated support team, available to help you every step of the way.
Success Stories
Explore customer testimonials and case studies to see how businesses are thriving with eVanik solutions.
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Some of you may make mistakes unknowingly in the initial stage of your business, and it can affect the growth of your online business later. As a seller, you have to make sure that you are capable of providing top-notch services to your customers. Customers have thousands of options available, and somehow, if you miss a chance to fulfill their orders efficiently, they may simply switch to your competitors. To tackle this situation soundly, you must know the eCommerce mistakes that you need to avoid in terms of managing your business effectively and efficiently. In this blog, we have mentioned seven eCommerce mistakes you must avoid.
First thing first, it is important to understand how marketplace integration operates. Essentially a marketplace integration works with the help of eCommerce management software. This software helps integrate various marketplaces processes such as accounts, inventory, returns, and shipping. It gathers the data of every individual process from various eCommerce marketplace and then provides you with all the essential updates. This software for marketplace integration handles all the movement related to the selling process on various platforms. Here are a few steps which will give you more clarity on how this process works.
You must choose the right platform to start your online business as an eCommerce seller. It is essential because it is the base of the eCommerce business. Suppose you fail to choose the right platform. In that case, you may lose the heavy opportunity to make your business successful in generating revenue and making an enormous customer base. As a startup, you must choose platforms with a solid customer base and credibility in the market, such as Amazon, Flipkart, Myntra, etc.
These prominent platforms have the potential to accelerate the growth of your online business and make it stand out from the competition. As a new seller, you must know the nature of whichever platform you choose to sell your products. Look closely at what categories they are offering and what charges they will deduct from your every order.
If you are new to the marketplaces and customers are not aware of your products, then it is crucial to run promotions related to your products. It is evident if customers won’t get to know about your product, how they will buy it. So in this scenario, you need to make several promotional strategies to make your customers aware of your product. It can be one of the sellers’ huge mistakes in not promoting their products at all. In lack of promotional activities, your business may fail, and you won’t be able to re-establish your online presence.
Why take such a risk when you still have the chance to make it a successful affair for you. Several platforms offer promotional features to their sellers, and you just need to invest a little amount and go with the flow. Promotions can effectively attract customers and let it survive at multiple eCommerce sites. Believe it or not but promotions are the crucial step in establishing an online business or launching a new product.
As an eCommerce, you may start selling a small number of products, but as soon as your business starts expanding, you have to manage your inventories first. Inventory management is imperative for any eCommerce business, especially if you want to become a multichannel seller and sell your products on various platforms. Due to the poor inventory management, you can not only miss out on a solid customer base but may also lose on a heavy revenue generation factor.
So it is better to get along with any powerful inventory management software such as eVanik. Such software can provide you with real-time inventory reports. Getting along with software can also save you from overstocking. Apart from that, it effectively helps with reconciling the other inventory-related issues.
In the eCommerce world, acquiring the buy box section is essential. To reach this section, you need to ensure that your customers can quickly checkout and buy your products. If the checkout process is complicated and not preferable for the customers, they might not buy your products or simply abandon the cart. To escape this situation, you need to check if the eCommerce platform is offering prominent payment modes or not. There should be the option of credit, debit, Upi, and cash on delivery feature on the platform. Apart from that, if there is any buy now pay later option, you must acquire that also because it can attract customers and make them buy your product even if they don’t need it.
Various sellers on major eCommerce platforms don’t know the necessity of replying to customer feedback or making product changes according to customers’ preferences. This is the reason why they aren’t able to make enough sales. Thus it is one of the biggest eCommerce mistakes that most sellers make today. If you are in the process of selling your products on multichannel or have already started your journey, you should give importance to the feedback of customers.
Understand that you are in this business for customers, and your business may survive because of the customers. So there is no denying the fact that you must focus on what your customers are saying. Must reply to their reviews, in this way you make them feel special and they may become your loyal customers.
Apart from all other mistakes of the eCommerce business, meager product listing quality is the specific one, and it can ruin your entire hard work if not done correctly. Most sellers do not focus much while listing their products on any eCommerce channel. They don’t see whether the description is suitable, the title is accurate, and whether the product quality is good or not.
Be aware if you are also doing the same because it can negatively affect your entire business. Think from a customer perspective, will you buy such products that have a poor appearance? It might not make sure that you are adding good quality images, embellished descriptions, and attractive product titles along with the relevant title.
Making eCommerce mistakes is inescapable, and you may struggle to get back on track and make your robust online presence as a prominent seller. However, if you are in the learning process, you must consider the above points and try to resolve them as soon as possible. You can not afford to indulge in such mistakes if you envision expanding your online business and making it successful at any cost.
While associating with the eCommerce business, you need to put your customers first and provide them with a pleasant buying experience. Try to know the customer’s shopping behavior and fix all the hurdles coming in the way of order fulfillment. In this regard, you can subscribe to any automatic order management software such as eVanik OWS to eliminate several issues and speed up this process.
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