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India's First Mobile-Based Returns Management App for Marketplace Sellers

Process returns 10x faster with barcode scanning. Manage multiple warehouses, capturedamage proof instantly, and update inventory in real-time across Amazon, Flipkart, Myntra, and 20+marketplaces—all from your smartphone.

mobile-app-for-returns-management

Trust Indicators

39 M

Returns Processed
Monthly

98%

Faster Than Manual
Processing

Used by 13,000+

Active Sellers

Zero

Training Required

The Returns Management Crisis Destroying Indian Seller Profits

Why 73% of Sellers Lose 1 Lakh+ Monthly on Mismanaged Returns

Every day, Indian marketplace sellers face a returns tsunami that's getting worse. With return rates hitting30% in fashion and 25% in electronics, the traditional pen-and-paper approach is not just inefficient—it'sbusiness suicide.

The Multi-Location Returns Nightmare

You're a growing seller with:

(1) 3 warehouses (Delhi, Mumbai, Bangalore)

(3) 200+ returns daily across locations

(2) 5 staff members per location

(4) Orders from Amazon, Flipkart, Myntra, Meesho

The Daily Chaos:

warehouse-coordination-disaster

The Warehouse Coordination Disaster

Morning: Delhi warehouse receives 50 returns
Problem: No real-time visibility for Mumbai team
Result: Same SKU shows "out of stock" while 20 units sit unprocessed in Delhi
Loss: ₹40,000 in missed sales daily
manual-entry-madness

Manual Entry Madness

Time per return: 5-7 minutes manual logging
Daily returns: 200 across locations
Total time wasted: 20+ hours daily
Human errors: 15% incorrect entries
Monthly cost: ₹75,000 in staff hours +₹50,000 in inventory discrepancies
damage-claim-black-hole

The Damage Claim Black Hole

Damaged returns: 30% of total
Without photo proof: 90% claims rejected
Average claim value: ₹500
Monthly loss: ₹1,35,000 in unrecovered damages
multi-user-access-chaos

Multi-User Access Chaos

Problem: Excel sheets on different computers
Result: Duplicate entries, missing returns
Impact: 25% returns unaccounted for
Audit nightmare: ₹2 lakhs in reconciliation costs

Real Cost Breakdown of Poor Returns Management

For a Medium-Sized Seller
(5000 orders/month):

Returns Volume: 1000 units (20% return rate)

Manual Processing Cost: ₹100 per return

Monthly Processing Cost: ₹1,00,000

Errors & Discrepancies: 15%

Lost Inventory Value: ₹75,000

Missed Damage Claims: 300 units

Average Claim Value: ₹400

Lost Claims: ₹1,20,000

Total Monthly Loss: ₹2,95,000

Annual Loss: ₹35,40,000

The Hidden Costs Nobody Talks About

Marketplace Penalties
  • Late return processing: ₹50-200 per order
  • Inventory mismatch penalties:₹500-2000 per incident
  • Account health deterioration: Listing suspension risk
Customer Experience Disasters
  • Delayed refunds leading to negative reviews
  • Wrong inventory status showing "out of stock"
  • Lost repeat customers due to poor experience
Operational Inefficiencies
  • Warehouse staff spending 60% time on paperwork
  • Managers firefighting instead of strategizing
  • No data for return trend analysis
GST and Compliance Issues
  • Incorrect return entries affecting GST filing
  • Missing documentation for audits
  • Reconciliation nightmares during tax season

eVaFlow - The Revolutionary Mobile Solution

How eVaFlow Transforms Returns into a 30-Second Process

eVaFlow isn't just another app—it's a complete reimagination of how returns should be managed in the mobile-first era. Built specifically for Indian marketplace sellers, it solves every pain point with elegant simplicity

(1) Lightning-Fast Barcode-Based Processing

The 30-Second Return Process:

  • (1) Scan: Point camera at return package barcode
  • (2) Verify: Order details auto-populate instantly
  • (3) Classify: Mark as sellable /unsellable with one tap
  • (4) Update: Inventory syncs across all platforms instantly

Speed Comparison:

  • Manual Process: 5-7 minutes per return
  • eVaFlow Process: 30 Seconds per return
  • Time Saved: 91%
  • Daily Capacity Increase: 10x

Advanced Barcode Intelligence:

  • (1) Works with marketplace barcodes (no relabeling needed)
  • (2) Handles damaged/partial barcodes
  • (3) Batch scanning for bulk returns
  • (4) Offline mode for connectivity issues

(2) Multi-Location Magic Unified Returns Dashboard Across All Warehouses:

Real-Time Visibility:

  • (1) See returns status across Delhi, Mumbai, Bangalore instantly
  • (2) Track which staff member processed what
  • (3) Monitor location-wise return trends
  • (4) Automatic inter-warehouse transfer suggestions

Smart Location Features:

  • (1) Geo-tagged Returns: Know exactly where each return was processed
  • (2) Location-Based Analytics: Identify problem areas
  • (3) Cross-Location Inventory: Unified stock view
  • (4) Warehouse Performance: Compare efficiency across locations

Use Case Example:

  • Morning: Delhi Process 50 fashion returns
  • Instant Update: Mumbai sees 50 units available
  • Smart Routing: System Suggests suggest transferring 20 units to Mumbai
  • Result: No stockouts, optimal inventory distribution

(3) Instant Damage Documentation Professional Claims Management in Seconds:

Photo Capture Features:

  • (1) Multi-angle capture: Document all damage types
  • (2) Auto-enhancement: Clear images even in warehouse lighting
  • (3) Damage categorization: Pre-set damage types for quick selection
  • (4) Timestamp & location stamp: Irrefutable proof for claims

Claims Success Transformation:

    Before eVaFlow:

  • -Claim documentation: 15 minutes
  • -Success rate: 35%
  • -Recovery amount: ₹50,000/month

    • With eVaFlow:

  • -Claim documentation: 1 minutes
  • -Success rate: 92%
  • -Recovery amount: ₹2,75,000/month

Smart Features:

  • (1) Auto-link photos to specific orders
  • (2) Bulk damage documentation
  • (3) Direct marketplace claim submission
  • (4) Claim status tracking

(4) Universal Marketplace Integration One App for All Your Platforms:

Supported Marketplaces:

  • Amazon
  • JioMart
  • Flipkart
  • Shopify
  • Myntra
  • WooCommerce
  • Meesho
  • Ajio
  • Nykaa
  • Snapdeal
  • And 15+ more

Smart Features:

  • Unified return format: Same process for all marketplaces
  • Auto-sync: Real-time inventory updates
  • Platform-specific rules: Handles unique requirements
  • Consolidated reporting: Single view across platforms

(5) Multi-User Collaboration Perfect for Growing Teams:

Role-Based Access:

  • (1) Warehouse Staff: Process returns only
  • (2) Supervisors: View reports + process returns
  • (3) Managers: Full access + analytics
  • (4) Owners: Complete control + financial insights

Collaboration Features:

  • (1) Real-time activity feed
  • (2) User performance tracking
  • (3) Shift-wise reporting
  • (4) Instant notifications for exceptions

Security & Control:

  • (1) Unique login per user
  • (2) Activity audit trail
  • (3) Permission management
  • (4) Data encryption

The ROI Impact - Real Numbers from Real Sellers

How Sellers Save ₹3 Lakhs Monthly with eVaFlow

Case Study 1:

Fashion Retailer with 3 Warehouses

Company Profile:

  • Mumbai-based fashion brand
  • 3 warehouses: Mumbai, Delhi, Bangalore
  • 8,000 orders/month, 25% return rate
  • 12 warehouse staff across locations

Before eVaFlow:

  • Daily capacity: 220 returns
  • Time per return: 6 minutes
  • Damage claim success: 30%
  • Monthly returns cost: ₹2,70,000
  • Returns processing: 3 dedicated staff per location

After eVaFlow:

  • Time per return: 30 seconds
  • Daily capacity: 960 returns
  • Damage claim success: 94%
  • Monthly returns cost: ₹45,000
  • Returns processing: 1 staff per location

Results:

  • ₹2,25,000 monthly savings
  • 95% reduction in processing errors
  • Same-day return processing achieved

"eVaFlow transformed our returns from a 3-person nightmare to a 1-person breeze. We process 4x more returns in 1/10th the time." - Priya Sharma, Operations Head

Case Study 2:

Electronics Seller Scaling Nationally

Company Profile:

  • Delhi-based electronics distributor
  • 5 fulfillment centers across India
  • 15,000 orders/month across 6 marketplaces
  • 20% return rate

Challenges Before eVaFlow:

  • No visibility across locations
  • 48-hour return processing time
  • ₹5 lakh monthly in missed damage claims
  • Inventory discrepancies causing stockouts

Transformation with eVaFlow:

  • 2-hour return processing
  • 100% inventory accuracy
  • Real-time visibility across all 5 centers
  • ₹4.2 lakh recovered in damage claims monthly

Financial Impact:

  • Processing cost reduction: 85%
  • Total monthly benefit: ₹6.8 lakhs
  • Inventory holding cost reduction: 30%
  • Damage claim recovery increase: 840%

"The multi-location visibility alone paid for eVaFlow 100 times over. We prevented ₹50 lakh in dead stock in just 3 months." – Rajesh Kumar, CEO

Case Study 3:

Home Decor Brand's Damage Recovery Success

Company Profile:

  • Bangalore-based home decor brand
  • High-value products (₹2,000–50,000)
  • 30% returns due to shipping damage
  • Operating on thin margins

Damage Claim Transformation:

  • Before: 20% claim success, ₹1.5 lakh recovered monthly
  • After: 91% claim success, ₹13.5 lakh recovered monthly
  • ROI: 900% increase in claim recovery

Key Success Factors:

  • HD photo documentation
  • Timestamp proof
  • Systematic damage categorization
  • Direct marketplace integration

“Every damaged return photo taken with eVaFlow is money recovered. We’ve added ₹1.5 crore to our bottom line annually.” – Amit Patel, Founder

Feature Deep-Dive - Built for Indian Sellers

Every Feature Designed for Marketplace Reality

Smart Offline Mode

  • Challenge: Warehouse internet connectivity issues
  • Solution: Process returns offline, auto-sync when connected
  • Benefit: Zero downtime, continuous operations

Bulk Processing Mode

  • Challenge: Festival season return floods
  • Solution: Scan up to 50 returns in one go
  • Benefit: 5x faster during peak times

Exception Handling

  • Missing barcode: Manual entry with photo proof
  • Wrong item returned: Instant flag and documentation
  • Empty box fraud: Video recording feature
  • Used item returns: Condition documentation

Analytics Dashboard

  • Return trends by category
  • Location-wise performance
  • User productivity metrics
  • Damage pattern analysis
  • Cost recovery tracking

Integration Capabilities

  • ERP sync: SAP, Tally, Zoho
  • WMS integration: Real-time inventory
  • Shipping partner connect: Reverse pickup scheduling
  • Accounting sync: Automated refund entries

Implementation - Go Live in 10 Minutes

The Simplest Setup in eCommerce Tech

Download & Install (2 minutes):

  • Download from Google Play Store
  • 15MB app size (works on any Android phone)
  • Zones change based on origin warehouse
  • No special hardware required

Quick Registration (3 minutes)

  • Enter business details
  • Connect marketplace accounts
  • Connect marketplace accounts
  • Add team members

Start Scanning (5 minutes):

  • Quick tutorial shows the process
  • Practice mode for training
  • Start with first return
  • See instant results

Training Your Team

  • In-app tutorials:Visual guides for every feature
  • WhatsApp support:Instant help when needed
  • Practice mode:Risk-free training environment
  • Multilingual interface:Hindi, English, Tamil, Telugu

Pricing That Pays for Itself

Positive from Day One

Starter Plan:

FREE
  • Up to 100 returns/month
  • 1 location
  • 2 users
  • Basic features

    • Perfect for: New sellers testing the waters

Growth Plan:

₹999/month
  • Up to 1,000 returns/month
  • 3 locations
  • 5 users
  • All features
Average Savings:₹25,000/month

Scale Plan:

₹2,999/month
  • Up to 5,000 returns/month
  • Unlimited locations
  • 15 users
  • Priority support
Average Savings:₹1,50,000/month

Enterprise - Custom Pricing

  • Unlimited returns
  • Custom integrations
  • Dedicated support
  • SLA guarantees
Average Savings:₹5,00,000+/month

ROI Calculator:

  • Your Monthly Returns: 1,000
  • Current Processing Cost: ₹100/return = ₹1,00,000
  • eVaFlow Processing Cost: ₹10/return=₹10,000
  • Monthly Savings:₹90,000
  • ROI:9,000%

Security & Compliance

Enterprise-Grade Security for Your Peace of Mind

Data Protection

  • 256-bit SSL encryption
  • AWS cloud infrastructure
  • Daily automated backups
  • GDPR compliant

Access Control

  • Two-factor authentication
  • IP whitelisting
  • Device management
  • Session monitoring

Compliance Features

  • GST-compliant documentation
  • Audit trail maintenance
  • Export capabilities
  • Integration with

Join 5,000+ Smart Sellers

Start Your Returns Revolution Today

What Happens Next:

  • (1) Download eVaFlow(2 minutes)
  • (2) Process your first return(30 seconds)
  • (3)See inventory update instantly(real-time)
  • (4)Calculate your savings(mind-blowing)

Success Metrics from Our Users:

  • 91% reduction in processing time
  • 85% increase in damage claim recovery
  • 95% reduction in errors
  • 100% inventory accuracy
  • 10x faster than manual processing

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