Immediate and Transparent Return Reconciliation

For a small retailer, his return management system is often manual. You can handle returns much easier when the volume of sales matches the scale of the business. In this setting. You might have one or two return from the point of the contact requesting a return to the item being restocked and replaced or refunded.

But that approach isn't scalable and as your sales volume increases so do the returns.

To oversee returns, eCommerce businesses typically add workers, increase or assign warehouse space for returns, and even build up discrete divisions just to handle returned products.

For bigger incumbent brands, the return cost as a percentage of revenue is just 2%. For smaller section entry-level brands and developing SMBs, that return cost as a percentage of revenue is 48%.

For the normal business, managing the return and repair process can account for around 10% of total supply chain costs. However, if your eCommerce return management process is poorly planned and inefficient, it can intensify the cost and diminish benefit by 30% (or more).

A lumbering eCommerce return management process is also guaranteed to baffle your customers.

Why worry about these costs and hurdles when we are here to help you, we make it easy for your customers to file a return and we make it easier for you to handle returns requests.

Online returns reconciliation and management also involves matching your inventory and account reconciliation from marketplaces for due payments. We offer a centralized panel to manage the returned orders for all sales channels. Even sellers can raise disputes to marketplaces in the case of bad inventory which is returned from customers.