How to Claim Amazon FBA Reimbursements in India: Step-by-Step Guide (2026)

If you are an Amazon FBA seller in India, there is a good chance Amazon owes you money. From lost inventory in warehouses to overcharged fulfilment fees, FBA reimbursement claims are one of the most overlooked revenue recovery opportunities for Indian sellers. According to industry estimates, the average FBA seller loses between 1% and 3% of their annual revenue to unresolved FBA discrepancies. In this comprehensive guide, we walk you through every type of eligible claim, the exact filing process, common mistakes to avoid, and how automation can help you recover money faster and more consistently.

Types of FBA Reimbursements You Can Claim

Amazon FBA reimbursements fall into several categories. Understanding each type is the first step to ensuring you are not leaving money on the table.

Lost Inventory: Items that Amazon receives at the fulfilment centre but cannot locate during picking or shipping. If your inbound shipment shows a discrepancy between units sent and units received, you are entitled to a reimbursement for the missing units.

Damaged Inventory: Products damaged while stored in Amazon warehouses or during the fulfilment process. Amazon is responsible for items damaged under their custody, and you can file claims to recover the cost.

Customer Returns Not Received: When a customer initiates a return and receives a refund, but the item is never actually returned to the fulfilment centre. These cases often go unnoticed without systematic tracking.

Overcharged Fees: Amazon sometimes miscalculates product dimensions or weight, resulting in higher FBA fees than warranted. Weight and dimension errors in the catalogue can cost you significant amounts over thousands of orders.

Step-by-Step Filing Process

Filing FBA reimbursement claims requires a systematic approach. Here is how to do it correctly:

Step 1: Download your FBA inventory reports from Seller Central, including the Inventory Adjustments report, Received Inventory report, and Returns report. Cross-reference these to identify discrepancies.

Step 2: For each discrepancy, gather supporting documentation — shipment IDs, order IDs, ASINs, and quantity details. Amazon requires specific evidence for each claim type.

Step 3: Open a case in Seller Central under the appropriate category. Be specific in your description and attach all relevant documentation. Keep your claim concise and factual.

Step 4: Track each case and follow up if Amazon does not respond within 7 business days. Many valid claims get closed without resolution simply because sellers do not follow up.

Common Mistakes That Get Claims Rejected

Many sellers file claims incorrectly and face rejections. The most common mistakes include filing claims outside the eligible window (Amazon typically allows claims within 18 months), providing insufficient documentation, and submitting duplicate claims for the same issue. Another frequent error is not reconciling returns properly — sellers often assume a return was received without verifying it in the returns report. Filing vague claims without specific shipment or order IDs also leads to automatic rejections.

How eVanik Automates FBA Reimbursement Claims

Manually tracking and filing FBA claims across hundreds or thousands of orders is time-consuming and error-prone. This is where automation becomes essential. eVanik's Auto-Claim feature continuously monitors your FBA transactions, automatically identifies discrepancies, and generates claim-ready reports. With 50+ claimable report types, eVanik covers every category of reimbursement — from lost inbound shipments to return discrepancies and fee overcharges.

Sellers using automated claim tools typically recover 2x to 5x more than those filing manually, simply because no discrepancy goes undetected. The system flags issues in real time, so you can file claims while they are still within the eligible window.

Best Practices for Maximizing Recovery

To maximize your FBA reimbursement recovery, audit your inventory reports at least once a week. Do not wait until the end of the month or quarter — by then, some claims may have expired. Maintain a spreadsheet or use a tool to track all open cases and their status. Always verify product dimensions and weight in your catalogue to prevent ongoing overcharges. And most importantly, do not treat reimbursements as an afterthought. For high-volume sellers, recovered amounts can represent a significant portion of monthly profit.